OUR EVOCLINIC POLICY
The surgery or procedure, surgeon’s fees and all of the expenses that the surgery involves such as implants, have to be paid in full prior to surgery.
Payment methods: cash, cashier’s check and credit card Visa and/or Master Card.
Evoclinic does not charge any additional fees with any payment method, although credit card payments could have a fee from the bank for the operation, Evoclinic is not responsible for these additional charges. We suggest that you inform to your bank in advance about this transaction so that you can be aware of this kind of additional fees.
During the information process with our patient coordinators, you will receive a quote that includes surgeon’s fees, surgical fees and other fees such as garments and medication. When scheduling a specific date for your surgery, we will require a $300.00 USD deposit to confirm your place in our surgery schedule and surgical planning of our surgeons. If the procedure you are interested in is part of our official special offers calendar http://www.evoclinic.mx/promotions/ but cannot schedule your surgery during the special offer period and want us to honor the special price, then payment will have to be made in full during the month special, and you will be able to undergo the procedure in any date that´s more convenient for you. This payment will be valid during 1 year after the payment was done.
Evoclinic has a reimbursement policy for surgeries or procedures not performed due to a patient’s own decision.
Bank Wire Transfer Reimbursement
When surgery payment is receive in advanced by credit card, the reimbursement will be thru a bank wire transfer, which could take up to 12 days starting when all of the required information is receive by our Finance Department in CCCI. Please consider that all of the following information is required without exception:
Please note that all of this information is required, there is no exception.
- Bank’s name
- Bank’s address
- Cardholder’s full name
- Patient/Cardholder’s address: including zip code and phone number with area code
- ABA or Swift Number
- Account Number
- Routing Number
There is a reimbursement fee from the financial institution, which varies depending of the receiving bank.
Every operation performed by Evoclinic to the beneficiary’s (the patient) bank that cannot be completed due to incorrect information or account restrictions, will result in the delay of the reimbursement and additional fees.
If you paid with cash, the reimbursement will also be made in cash in a period of 1 to 2 days.
Once a patient decides to have surgery on a specified date, we will collect $300 dlls to reserve that specific scheduled date. This will be deducted from the total cost of the surgery.
Patients may reschedule or cancel their surgery date without any penalization 7 business days prior to surgery. In the event that a patient cancels less than 7 business days before the scheduled surgery date, rescheduled surgery date or not show to surgery, the office will retain the $300 dlls for administrative fees.
In case of cancelling or changing the surgery date with 7 or more business days in advance there will be no penalization applied and the patient will be able to request a new date to be scheduled with the same deposit.
If the surgery is cancelled the day of the surgery by the surgeons or by Evoclinic due to medical reasons or risk concerns, the patient is still responsible for the payment of the medication, studies, medical supplies and any other medical expenses prior to the surgery cancellation.